Using discount and coupon codes
Applying a Code
If you have a valid discount or coupon code, you can apply it during the final checkout step of the filing wizard. Look for the 'Add promotional code' link beneath your order summary. Enter the code exactly as provided and click apply.
Where Codes Come From
Discount codes are typically distributed during special promotional campaigns, or they may be issued by our support team to resolve specific billing issues. Referral bonuses are handled automatically via account credit, not via manual codes.
Types of Discounts
Codes may offer a percentage off the total filing fee (e.g., 10% off) or a fixed monetary discount (e.g., £5 off). The specific discount will be clearly itemized on your final invoice.
Expiry Rules and Limits
Most promotional codes have strict expiration dates. Additionally, some codes may be restricted to first-time users only, or limited to a single use per account. These terms are defined when the code is issued.
Troubleshooting Invalid Codes
If a code is rejected, double-check for typos (codes are often case-sensitive). Ensure the code hasn't expired, and verify that your specific transaction meets the criteria for that promotion. If you believe a valid code is failing, contact support before paying.