Privacy Policy

Welcome to WeFile, operated by WeFile Limited. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (wefile.co.uk) and tell you about your privacy rights and how the law protects you.

WeFile is a trademark of WeFile Limited, registered in England and Wales under company number 17080509.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Account Information: First name, last name, email address, job title, phone number, and account credentials.
• Company Data: Company Registration Number (CRN), Unique Taxpayer Reference (UTR), financial figures (profit, loss, balance sheet data) and related company filings.
• Payment Information: Handled securely via our payment processor, Stripe. We do not store or process your full credit card details.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and timestamps.
• Cookies: For more details, please see our Cookie Policy.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and deliver our filing services, including multi-step wizard form filings for CT600 to HMRC and Companies House.
• To process your payments and manage your subscriptions or invoicing.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
• To comply with legal and regulatory obligations.

We rely on several legal bases under UK GDPR to process your data:

• Contract Performance: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Legal Obligations: Where we need to comply with a legal obligation (e.g., maintaining adequate financial records).
• Consent: Where you have specifically consented to processing for a specific purpose.

We do not sell your personal data to third parties. We may share your data with the following parties for the purposes set out in this policy:

• HM Revenue & Customs (HMRC) and Companies House: For the explicit purpose of submitting your required tax returns and statutory accounts.
• Payment Processors (Stripe): To handle secure payment processing for filing fees.
• Service Providers: IT and system administration service providers who support our platform.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

By law, we are required to retain basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes. If you close your account, your data will be securely deleted upon request, subject to these legal retention requirements.

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of these rights, please contact us at info@wefile.co.uk.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. This includes the use of modern TLS encryption for all data in transit, bcrypt hashing for passwords, and encrypted storage.

We also provide Two-Factor Authentication (2FA) options to further secure your account, which we highly recommend enabling in your security settings.

Your data is primarily stored within the UK and European Economic Area (EEA). Some of our external third parties, such as Stripe, may be based outside the UK/EEA, so their processing of your personal data will involve a transfer of data outside these areas.

Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented in accordance with UK data protection law.

We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page and, where material, notified to you by email.

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@wefile.co.uk
Company: WeFile Limited (Company No. 17080509), trading as WeFile
Registered Address: 20 Wenlock Road, London, England, N1 7GU
ICO Registration Number: ZC104632