Terms of Service

These Terms of Service ("Terms") form a legally binding agreement between you ("User", "you", or "your") and WeFile Limited, trading as WeFile ("WeFile", "we", "us", or "our"), registered in England and Wales under company number 17080509.

By accessing or using the WeFile platform via the domain wefile.co.uk, you agree to comply with and be bound by these Terms.

• Platform: The WeFile web application available at wefile.co.uk.
• Services: The software tools provided by WeFile that facilitate the electronic preparation and submission of CT600 returns and statutory accounts.
• User: Any individual or entity registering for an account or using the Platform.
• Filing: A submitted package of data directed to HMRC and/or Companies House.
• Accounts: The financial statements and records of a company.

To use the Platform, you must be at least 18 years of old and be a director or a legally authorised representative of a UK limited company. By creating an account, you represent and warrant that you have the authority to act on behalf of the company you are registering.

You agree to provide accurate, current, and complete information during the registration process and to keep your account details updated. You are entirely responsible for maintaining the confidentiality of your account password and credentials.

We highly recommend enabling Two-Factor Authentication (2FA) in your account settings. You must immediately notify us of any unauthorised use of your account.

WeFile provides a software tool designed to simplify and facilitate the digital submission of CT600 returns and statutory accounts to HM Revenue & Customs (HMRC) and Companies House for small and micro-entity companies.

Important: WeFile is NOT an accountancy firm. The Services do not constitute accounting, tax, financial, or legal advice. The Platform operates strictly on the data you provide.

As a User of WeFile, you are solely responsible for:

• The accuracy, completeness, and legality of all data and financial figures you enter into the Platform.
• Maintaining valid and working HMRC and Companies House authentication credentials where required.
• Ensuring that all filings are submitted before their respective statutory deadlines. WeFile is not liable for late filing penalties.
• Overall compliance with UK tax laws and statutory obligations.

WeFile operates on a fixed per-filing fee structure. Fees are clearly displayed prior to final submission. Payment must be made securely via our payment provider, Stripe, before any data is transmitted to HMRC or Companies House.

All prices are displayed at checkout prior to payment.

8.1 Before submission: You may request a full refund for any paid Filing provided that the data has not yet been submitted to HMRC or Companies House. To request a refund, please raise a support ticket via the Help Center.

8.2 Completed filings: Once a Filing has been successfully transmitted to HMRC and/or Companies House, the service is deemed to have been delivered in full and the fee is non-refundable.

8.3 HMRC Government Gateway credentials: No refund is available where a Filing cannot be submitted, or is rejected, because of a problem with your HMRC Government Gateway account or credentials. This includes, but is not limited to:

• a Government Gateway account that does not have the Corporation Tax service added and activated for the company;
• an incorrect Government Gateway user ID or password; or
• an incorrect Unique Taxpayer Reference (UTR) for the company.

Before filing, it is your responsibility to sign in to your Government Gateway account on the HMRC website and check that the Corporation Tax service is active, that your credentials are correct, and that they allow you to file through third-party commercial software such as WeFile.

If the Corporation Tax service is not activated on your Government Gateway account, please request an activation code from HMRC and retry your submission on WeFile once the code has arrived.

8.4 Companies House authentication code: No refund is available where a Filing cannot be submitted, or is rejected, because of a problem with your Companies House authentication code. If your code is incorrect, please request a new code from Companies House and retry your submission on WeFile once it has arrived.

8.5 When a refund is available after submission: A refund is available only where a Filing is rejected by HMRC or Companies House even though it was submitted with correct credentials and a correctly activated account. In this case, you may choose either to have the Filing resubmitted or to receive a full refund.

8.6 Acceptance: If you pay for a Filing individually, you are asked to confirm that you have read and accepted this Refund Policy before submitting that Filing. This Refund Policy applies to all Users, including those with an active membership, whether or not that confirmation is requested.

All intellectual property rights in the WeFile Platform, including but not limited to its software, design, text, and graphics, are owned by WeFile Limited. You are granted a limited, non-exclusive, non-transferable licence to use the Platform strictly for its intended purpose.

You retain all ownership rights to the financial data and company information you input into the Platform.

WeFile acts solely as a technological facilitation tool. We are not responsible for any errors, omissions, or miscalculations resulting from incorrect data provided by you.

To the maximum extent permitted by law, WeFile shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data, or business opportunities, or any penalties levied by HMRC or Companies House. Our maximum total liability for any claim arising under these Terms shall not exceed the amount paid by you for the specific Filing in question.

WeFile does not guarantee or warrant that filings will be unconditionally accepted by HMRC or Companies House, as acceptance is subject to their independent validation processes and the accuracy of your data. If you require professional assurance, you should consult a qualified accountant or tax professional.

Either party may terminate this agreement at any time. You may delete your account by contacting support. Upon account deletion, you may request an export of your data prior to closure.

WeFile reserves the right to suspend or terminate your account immediately, without notice, if we reasonably suspect misuse, fraudulent activity, or a material breach of these Terms.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes.

If you have any questions regarding these Terms, please reach out to us:

Email: info@wefile.co.uk
Company: WeFile Limited (Company No. 17080509)
Registered Address: 20 Wenlock Road, London, England, N1 7GU
ICO Registration Number: ZC104632