How can we help you?
Find answers to common questions about filing with WeFile.
Getting Started
10What is a CT600 return?
Learn about the Company Tax Return form used by UK limited companies to report income and calculate Corporation Tax.
Setting up your WeFile account
A quick guide to creating your account, verifying your identity, and connecting your first company.
Understanding your dashboard
Navigate your WeFile dashboard with confidence — filings, companies, documents and support all in one place.
Adding and managing your companies
Learn how to search for and add companies via the Companies House lookup, and how to manage multiple companies.
First-time filing checklist
Everything a brand new user should prepare before starting their very first filing on WeFile.
Understanding accounting periods
Learn what accounting periods are, how they work, and the difference between your first period and subsequent ones.
WeFile Membership plans explained
Understand the benefits of a WeFile membership, including up to 100 company filings per year and priority support.
How the referral programme works
Learn how to earn credit by referring other businesses and directors to WeFile.
Using the WeFile AI Assistant
Learn how to use the AI-powered assistant to get instant help with filing questions, tax guidance, and navigating WeFile features.
Managing your team
Learn how to invite team members, assign roles, and collaborate on company filings with your colleagues or clients.
Filing & Returns
14How to file dormant company accounts
Step-by-step guide to submitting dormant accounts to Companies House and HMRC using WeFile's streamlined flow.
Filing your CT600 return
Walk through the complete CT600 filing wizard — from profit & loss to balance sheet to final submission.
Key filing deadlines you need to know
Companies House and HMRC deadlines explained, including penalties for late filing.
Required documents for filing
Everything you need to have ready before starting your filing — financial records, company details, and more.
How Corporation Tax is calculated
Understand the current rates, marginal relief, and how WeFile auto-calculates your liability.
Understanding the Profit & Loss statement
Learn what goes into each field of the P&L statement, including turnover, cost of sales, and admin expenses.
Understanding the Balance Sheet
A breakdown of assets, liabilities, and equity as they apply to your WeFile submission.
Amending a filed return
What you need to do if you spot an error after successfully filing your accounts or CT600.
Split accounting periods explained
Why HMRC sometimes requires split periods and how WeFile handles them for your return.
Previous period comparatives explained
Why previous period figures are required in your accounts and how WeFile handles them.
Understanding the iXBRL format
Learn what iXBRL is, why it's mandatory, and how WeFile generates it seamlessly.
Filing for your first year after incorporation
Navigate the unique complexities of submitting your very first company accounts and tax return.
Directors' responsibilities for company filings
Understand your legal obligations as a company director regarding tax returns and annual accounts.
Filing a direct amendment
Learn how to file an amendment to HMRC or Companies House even if the original filing wasn't made through WeFile.
Pricing & Billing
7How much does filing cost?
Transparent, fixed pricing per filing with no hidden subscription fees. See our current rates.
Payment methods and invoices
We accept all major payment methods. Learn how to access and download your invoices.
Refund policy
Understand our refund policy for filed and unfiled returns.
Understanding your invoice
A breakdown of what's included on a WeFile invoice and how to download a PDF copy.
Filing for multiple companies
Information on pricing and management for users handling submissions for several companies.
Using discount and coupon codes
How to apply promotional codes at checkout and understand their terms.
Membership vs pay-per-filing comparison
Decide which WeFile billing model is right for your business needs.
Security & Data
7How we protect your data
Industry-standard encryption and secure communication with government gateways keep your data safe.
Two-factor authentication
Add an extra layer of security to your WeFile account with 2FA setup.
Contacting support
Reach our team via the contact page or submit a ticket from your dashboard. We respond within 24 hours.
Managing your HMRC credentials
Learn how your government credentials are securely stored and how you can update them.
Updating your email and password
How to securely change your WeFile account login details to maintain account security.
Deleting your account and data
Understand your GDPR rights and how to request the complete deletion of your account and data.
Managing your active sessions
View and control which devices are currently logged into your WeFile account.
Troubleshooting
7Common filing errors and how to fix them
Solutions for common issues like unbalanced balance sheets, missing UTRs, and validation errors.
Submission rejected — what to do
Common reasons for HMRC or Companies House rejections and the steps to resolve them.
I forgot my HMRC or Companies House credentials
Guidance on how to recover or reset your official government gateway credentials.
My submission is stuck or taking too long
Understand government gateway polling times and what to do if a filing appears stuck.
Balance sheet doesn't balance — step-by-step fix
A practical guide to resolving the most common error preventing submission.
Browser and device compatibility
Ensure a smooth experience by using recommended browsers and devices for WeFile.
Understanding HMRC and Companies House error codes
Translate cryptic government gateway errors into actionable solutions.
VAT & Making Tax Digital
4Connecting your HMRC VAT account
Learn how to securely connect your HMRC VAT account to WeFile using Making Tax Digital (MTD) OAuth.
Viewing and managing VAT obligations
Understand how to navigate your VAT obligations, periods, and statuses after connecting to HMRC.
Filing a VAT return through WeFile
A step-by-step guide to preparing, reviewing, and submitting your 9-box VAT return to HMRC.
Understanding Making Tax Digital (MTD) compliance
An overview of the MTD rules, digital record-keeping requirements, and how WeFile keeps you compliant.
Integrations & API
5Importing trial balance from Xero
Connect your Xero account to WeFile to automatically import your financial data for CT600 and accounts filing.
Importing trial balance from QuickBooks
Learn how to seamlessly sync your QuickBooks Online data with WeFile for faster tax returns.
Importing trial balance from FreeAgent
A guide to mapping your FreeAgent accounting data directly into your WeFile tax return.
Getting started with the WeFile Developer API
An overview of our REST API allowing programmatic CT600 and Companies House filings.
Managing your API keys and subscription
Learn how to generate, rotate, and secure your developer API keys within WeFile.
Company Formation
3How to form a UK limited company with WeFile
A step-by-step guide to using our free wizard to incorporate your new company with Companies House.
Company formation requirements and documents
Everything you need to know and prepare before starting your company formation application.
After incorporation — next steps
Your company is officially registered. Discover the critical legal and operational tasks you need to tackle next.
Advanced Filing Features
6Choosing between micro-entity and full accounts
Understand the difference between micro-entity, small, and full accounts, and how WeFile configures this automatically.
Tax adjustments and capital allowances
Learn how to handle disallowable expenses and capital allowances to accurately determine your taxable profit.
Adding custom notes to your accounts
A guide to adding mandatory and optional explanatory notes to your filed statutory accounts.
Debtors, creditors and fixed asset disclosures
Understand the detailed disclosure requirements for assets and liabilities under FRS 102 Section 1A.
Understanding associated companies and marginal relief
How associated companies impact your Corporation Tax brackets and how Marginal Relief bridges the tax rates.
Downloading your filing documents
Learn how to access and store the auto-generated PDF and iXBRL documents for your company records.